Get technical assistance support no matter where you are.
We are just a phone call away to help you resolve your technical issues.
Direct hotline service
YASS team will answer you calls when no one else will. You can have a direct support by just ringing our hotline and talking to one of our experts. We will guide you through the process with the knowledge that only experienced mariners have. Our support is customized to each of our customers. We believe a good communication and the ability to calmly guide our clients is paramount for safety at sea.
Assistance portal
YASS has developed the first direct assistance portal for cruising sailors. You get full traceability and update live on the progress of the service we provide. You can access documentations, protocols and even benefit of our full yacht management option to assist with maintenance, insurances and logistics.
Simple and clear process
We communicate everything upfront. Our simple process is focused to deliver the best service with the best efficiency. Diagnostics are aimed to be under 2 hours at fixed rates. Then we will provide you with the recommendations, spares and budget. We can orgaise the parts to come to you, a technician to carry the work or extremely detailed how to if you choose to carry the repair yourself.
Comprehensive fees agreed upfront
We are conscious that sailing a yacht comes with a budget. At YASS we put our expertise at the service of our customers with the clear aim to help upskill cruising sailors. Our comprehensive rates are based upon a market analysis of the current marine industry. We aim to deliver better service and communication than if you were to just walk in a marina and talk to an unknown and unvouched technician.
Large range of services and expertise
YASS aims to cover a large range of services necessary for yacht maintenance and management. No matter how small or how big the problems is, we will find a suitable trade person who will walk you through the best way to resolve your issue.
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